We offer our customers 3 options for returns
1) Store Credit: Receive a Limeapple store credit for the amount of your return, get a FREE return shipping label and a BONUS $7 credit you can use toward finding something else you’ll love.
2) Refund:Receive a full refund back to your original payment method. Please note that we offer the option of sending you a shipping label for your refund return, at the cost of $7.99, which we will deduct from your refund OR you are able to pay to ship the box yourself without our shipping label, if you so choose.
3) Exchange: If you need a different size, color or pattern, we’re happy to exchange as long as that item’s still in stock and exchanges are free as long as you use our shipping label.
Please note, Items from our sale section can only be exchanged for another item or the credit can be put on to a gift card. We are unable to accept returns or exchanges on headgear and gift cards.
In order to receive a refund or exchange:
Once your package has been received, your refund will be issued in the original form of payment within seven business days. You will be notified via email when this transaction is complete. Please note that your banking institution may require additional days to process and post this transaction to your account after they have received the information from us .